Privacy Policy
Last updated: 16 September 2026
Identity and Role of the Data Controller
momentiko acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our registered address is First Floor, Windmill House, 127-128 Windmill Street, Gravesend, Kent DA12 1BL. For any data protection queries you may contact us using [email protected] or +44 7710 486195.
Scope of This Privacy Notice
This notice applies to all visitors to our commercial website who interact with course information, enrolment processes, or related services. It covers individuals located in the United Kingdom and explains how we handle personal data under the UK GDPR and the Data Protection Act 2018. The notice does not apply to third-party websites that may be referenced indirectly through our content.
Categories of Personal Data and Sources
We collect personal data directly from you when you submit enquiries or enrol in courses. Categories include identification information such as your name, contact details including email address and telephone number, professional background relevant to broadcasting or production work, payment information for course fees, and technical data such as IP address and browser type collected automatically. We may also receive limited information from payment processors or analytics providers that support site functionality.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process your data to respond to course enquiries under the legal basis of legitimate interests and to fulfil enrolment contracts. Marketing communications are sent only with your consent. Course delivery and certification require processing under contractual necessity. Payment processing relies on legal obligations for financial record keeping. Analytics and site improvement are conducted under legitimate interests, always balanced against your rights.
Whether Providing Data Is Required
Supplying certain personal data is necessary to complete course enrolment or receive responses to enquiries. If you do not provide required information such as contact details or payment data, we may be unable to process your registration or deliver the training. Optional data, such as feedback on your professional experience, helps us tailor content but is not mandatory.
Cookies and Similar Technologies
We use cookies and similar technologies to ensure basic site operation, remember preferences, and gather anonymised usage statistics. Details of the specific cookies deployed and your options for managing them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.
Processors, Service Providers, Recipients and Disclosures Required by Law
We engage carefully selected processors including hosting providers, payment gateways, email delivery services and course management platforms. These entities process data only on our instructions and under appropriate contracts. We may disclose personal data where required by law, regulation, court order or to protect our legal rights in connection with the operation of our training business.
International Transfers and Safeguards
Some processors may be located outside the United Kingdom. Where personal data is transferred internationally we rely on UK-approved safeguards such as standard contractual clauses or adequacy decisions to ensure an equivalent level of protection.
Retention Periods and Criteria
Enrolment records are retained for six years after course completion to meet tax and contractual obligations. Enquiry data is kept for up to two years unless you become a student. Marketing consent records are maintained until you withdraw consent. Technical logs are deleted after twelve months unless needed for security investigations.
Security and Data-Minimisation Practices
We apply technical and organisational measures appropriate to the risk, including encryption of sensitive data in transit, access controls, and regular staff training. We collect only the data necessary for the stated purposes and regularly review whether continued retention remains justified.
Data Subject Rights and How to Exercise Them
You have the right to access, rectification, erasure, restriction, portability and objection in relation to your personal data. Requests can be submitted by emailing [email protected] or by using the contact form on our Contacts page. We will respond within one month, extendable by two further months for complex requests.
Right to Withdraw Consent and Object to Direct Marketing or Profiling
Where processing is based on consent you may withdraw it at any time by contacting us at [email protected]. You may also object to direct marketing or any profiling for marketing purposes using the same contact methods or the unsubscribe facility included in every marketing message.
Right to Complain to the Competent Supervisory Authority
If you are dissatisfied with our handling of your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details for the ICO are available on its official website.
Children and Age Restrictions
Our courses are intended for adult professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data from a child has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for internal analytics to improve course recommendations, but such profiling does not result in decisions with legal consequences and you may object to it.
Policy Changes and Effective Date
We may update this policy to reflect changes in law or our practices. The current version is always available on this page and any material changes will be highlighted for a reasonable period. This policy was last updated on 16 September 2026.